Privacy Policy

This Privacy Policy applies to information processed through the MAP Trading Tools website, licensing infrastructure, Fast Entry Manager, DAX ORB, administrative systems, support communications, and related services.

It should be read together with our Terms of Service.

MAP Trading Tools is a software brand operated by an individual seller based in Romania. The individual supplier identified at checkout and on the transaction receipt is the data controller for processing performed directly through the MAP Trading Tools website, licensing infrastructure, administration, and support.

Whop and other service providers may act as independent controllers or processors for information they handle under their own privacy notices and legal obligations.

Privacy-related requests may currently be sent to:

Depending on how you interact with MAP Trading Tools, we may process the following categories of information.

Account and licensing information

• MetaTrader 5 account identifier;
• product associated with the license;
• license status;
• license activation and expiration timestamps;
• internal license identifiers;
• subscription-related identifiers.

Technical information

• IP address;
• country or approximate location information;
• MAP Trading Tools product and software version;
• MetaTrader terminal build;
• request timestamps;
• technical request identifiers;
• licensing validation results;
• security and anti-abuse events;
• server and application logs.

Payment and subscription information

When you purchase through Whop, MAP Trading Tools may receive information necessary to associate the purchase or subscription with the correct product license.

This may include:

• customer or subscription identifier;
• email address where provided through checkout;
• product purchased;
• subscription status;
• billing period;
• renewal or cancellation status;
• payment status;
• transaction identifiers.

MAP Trading Tools does not intend to directly collect or store complete payment-card numbers. Payment credentials are handled by the applicable payment platform and payment processors.

Support communications

If you contact MAP Trading Tools, we may process the information you voluntarily provide, including your email address, MetaTrader account identifier, screenshots, technical details, and the contents of your support request.

Information may be processed for purposes including:

• creating and managing software licenses;
• validating whether a MetaTrader 5 account has an active license;
• determining license activation and expiration;
• processing and managing subscriptions and product entitlements;
• providing customer and technical support;
• diagnosing software or licensing problems;
• preventing fraud, abuse, replay attacks, unauthorized access, and licensing circumvention;
• protecting MAP Trading Tools infrastructure and intellectual property;
• measuring website performance and usage;
• maintaining, improving, and securing the software;
• complying with legal, accounting, tax, regulatory, or dispute-resolution obligations where applicable.

Where the General Data Protection Regulation or similar data-protection laws apply, MAP Trading Tools will rely on an appropriate legal basis for each processing activity.

Depending on the circumstances, these legal bases may include:

• performance of a contract or steps taken at your request before entering into a contract;
• legitimate interests in operating, securing, protecting, and improving MAP Trading Tools;
• compliance with applicable legal obligations;
• consent where consent is required by applicable law.

Fast Entry Manager and DAX ORB may transmit the MetaTrader 5 account identifier associated with the terminal to MAP Trading Tools licensing infrastructure.

This information is used to determine whether the account is authorized to use the software.

MAP Trading Tools does not require your MetaTrader 5 trading password in order to perform account-based license validation.

MAP Trading Tools may maintain records of license validation requests and security events.

These records may include the account identifier, product, IP address, country, terminal build, EA version, validation result, failure reason, and timestamp.

Such information helps us operate the licensing service, troubleshoot problems, investigate abuse, enforce licensing restrictions, and protect the security of the platform.

MAP Trading Tools may use privacy-conscious website analytics and infrastructure analytics to understand how the website performs and how visitors interact with it.

The website uses Vercel infrastructure and Vercel Analytics to provide aggregated website usage and performance information.

Analytics information may include technical and usage-related information such as page visits, referrer information, device or browser characteristics, and approximate geographic information, depending on the service configuration and applicable law.

MAP Trading Tools may embed video content hosted by third-party providers such as YouTube.

Where possible, MAP Trading Tools may use YouTube's privacy-enhanced embedding mode. Loading or interacting with embedded content may nevertheless result in communications between your browser and the relevant third-party service.

Third-party services process information according to their own privacy policies and terms.

Embedded checkout or video content is loaded from the relevant provider when you open or interact with it. That provider may use cookies, local storage, or similar technologies according to its own policies.

MAP Trading Tools uses Whop to provide checkout, payment processing, subscription management, and related functionality.

Information necessary to process purchases and manage subscriptions may be exchanged between MAP Trading Tools, Whop, and relevant payment-processing providers.

Payment providers may process personal and financial information under their own privacy notices, legal obligations, and contractual responsibilities.

MAP Trading Tools may receive subscription and transaction information required to create, renew, suspend, or expire software licenses.

MAP Trading Tools may use third-party providers to operate its infrastructure and services.

These providers may include services for:

• website hosting and deployment;
• database hosting;
• analytics;
• payment and subscription processing;
• video hosting;
• email and customer support;
• security and infrastructure services.

Current providers include Vercel for website hosting and analytics, Neon for database infrastructure, Whop and its financial partners for checkout and subscriptions, and YouTube when embedded video content is played. Providers receive access only to information reasonably necessary for the relevant service or as otherwise permitted or required by law.

MAP Trading Tools does not sell personal information to advertisers.

Information may be shared where reasonably necessary:

• with infrastructure and service providers;
• with payment and subscription providers;
• to investigate fraud, abuse, security incidents, or violations of our Terms;
• to comply with lawful requests, court orders, regulatory requirements, or legal obligations;
• to establish, exercise, or defend legal claims;
• in connection with a legitimate business restructuring, acquisition, transfer, or sale, subject to applicable legal requirements.

Some service providers used by MAP Trading Tools may process information in countries outside your country of residence or outside the European Economic Area.

Where required by applicable data-protection law, appropriate safeguards will be used for international transfers of personal data.

Personal and technical information will not be retained longer than reasonably necessary for the purposes for which it was collected, subject to applicable legal, accounting, tax, security, fraud-prevention, and dispute-resolution requirements.

Different categories of information may therefore have different retention periods.

Security and licensing logs may be retained for a reasonable period where needed to investigate abuse, troubleshoot technical incidents, establish licensing history, or protect MAP Trading Tools.

MAP Trading Tools uses technical and organizational safeguards intended to protect information against unauthorized access, alteration, loss, misuse, and disclosure.

Security measures may include encrypted network communication, access controls, authenticated administration, signed licensing responses, validation controls, anti-replay mechanisms, rate limiting, logging, and infrastructure-level security controls.

No internet-connected system can be guaranteed to be completely secure. Users should also take reasonable precautions to protect their own devices, MetaTrader installations, credentials, and accounts.

Depending on your location and applicable law, you may have rights regarding your personal data.

These may include the right to:

• request access to personal data;
• request correction of inaccurate data;
• request deletion where the legal requirements are satisfied;
• request restriction of certain processing;
• object to certain processing based on legitimate interests;
• receive certain data in a portable format where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent data-protection authority.

These rights are subject to applicable legal conditions, limitations, and exemptions.

If you are located in the European Economic Area, you may complain to the supervisory authority in your country. The Romanian supervisory authority is the National Supervisory Authority for Personal Data Processing.

Privacy and data-protection requests may be submitted to:

MAP Trading Tools may need to verify your identity before fulfilling a request in order to prevent unauthorized access to personal data.

Certain information is necessary to provide Fast Entry Manager and DAX ORB licensing and subscription functionality.

For example, if a MetaTrader 5 account identifier is required for account-based licensing and you do not provide it, MAP Trading Tools may be unable to activate or validate the software for that account.

Similarly, information required to process or verify a paid subscription may be necessary to provide continued access to subscription-based functionality.

MAP Trading Tools licensing infrastructure may automatically determine whether software access is valid based on objective information such as the MetaTrader 5 account identifier, product, license status, subscription state, and expiration timestamp.

These automated technical checks are used to enforce software access rights and licensing conditions.

If you believe a licensing decision is incorrect, you may contact support for review.

MAP Trading Tools is not intended to knowingly collect personal information from children where such processing would not be lawful.

Users must satisfy any applicable age and legal capacity requirements for purchasing and using the relevant software and services.

This Privacy Policy may be updated to reflect changes to MAP Trading Tools products, infrastructure, payment providers, data practices, or applicable legal requirements.

The current version will be published on this page and identified by the revision date above.

Where required by law, material changes will be communicated through an appropriate method.

For questions regarding privacy or personal data, contact:

MAP Trading Tools is operated by the individual seller identified at checkout and on the Whop transaction receipt. Country of operation: Romania.